Riyadh — The Ministry of Commerce (MoC) announced that it had blocked seven e-stores owned by a Saudi company due to its violation of the e-commerce system and its executive regulations.
The Ministry said that the stores had violated the e-commerce system by misleading the consumers and not complying with their contractual rights.
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It confirmed that the Department of Monitoring of Electronic Stores discovered the violation. Through its electronic follow-up, it monitored the breach by these stores of the e-commerce system and its executive regulations.
The Ministry revealed that the monitored stores are e-stores that market clothing products for women’s and children’s supplies and furniture and electronic devices.
The monitored stores had several other violations, which are:
- The failure to notify the consumers of the difficulties in delivering and executing their orders.
- The store did not implement the request to cancel purchases after exceeding the agreed period.
- Stores refused to refund some shoppers.
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The Ministry confirmed that the violating stores had been referred to the Committee to Consider Violations of the E-Commerce System.
Violations of the e-commerce system are punishable with fines of up to about SR1 million; and blocking and closing sites that commit the offense.
This block is in addition to preventing the practice of the activity and publishing the ruling.