- Launched: 2017 in KSA & UAE, expanded to Egypt in 2019
- Headquarters: Riyadh, Saudi Arabia
- Main categories: Electronics, Fashion, Home, Beauty, Grocery
- Delivery: Same-day & next-day in major cities
- Payments: Mada, Visa, Mastercard, Apple Pay, Noon Pay, COD
Noon is one of the largest e-commerce platforms in Saudi Arabia. Launched in 2017, it serves millions of customers with fast delivery, secure payments, and a wide range of products across fashion, electronics, home, beauty, and groceries.
This guide covers Noon’s services in Saudi Arabia — including delivery, Noon Pay, Noon Collect lockers, returns, refunds, and FAQs that shoppers often ask.
Where is Noon Based?
Noon is headquartered in Riyadh, Saudi Arabia, with operations across the Kingdom, the UAE, and Egypt.
Where Does Noon Work?
- Saudi Arabia – Riyadh, Jeddah, Makkah, Madinah, Dammam, and other cities
- UAE – Dubai, Abu Dhabi, Sharjah
- Egypt – Cairo, Alexandria, and nationwide delivery
Who Does Noon Ship To?
Noon ships to customers in Saudi Arabia, the UAE, and Egypt. Orders can be placed online or via the Noon app.
How Long Does Noon Take to Deliver?
- Same-day delivery: in Riyadh, Jeddah, Dammam (for Noon Express items ordered before 12 PM)
- Next-day delivery: for Makkah and other cities
- Standard delivery: 2–5 business days
👉 Note: Noon does not deliver on Fridays.
How Much Does Noon Charge for Delivery?
- Riyadh & Jeddah: 10 SAR (VIP), 20 SAR (non-VIP)
- Makkah: 12 SAR next-day delivery
- Free delivery: on orders above 200 SAR (varies by category)
Noon Collect (Self-Pick-Up Lockers)
Noon Collect lockers allow customers to pick up orders without paying delivery fees.
- Select “Noon Collect” at checkout.
- You’ll receive an SMS/email with a PIN code.
- Items remain in the locker for up to 5 days before being returned.
Returns & Refunds
- Returns accepted within 15 days (conditions apply).
- Refunds processed to Noon Pay, bank card, or the original payment method.
- COD refunds are credited to Noon Pay and can be withdrawn later.
- Groceries and hygiene items are non-returnable.
How to Cancel Noon Orders
- Log in to your Noon account
Go to the Noon website or mobile app and sign in with your registered account details.
- Go to “My Orders”
Find the list of all recent orders linked to your account.
- Select the item you want to cancel
Click on the product you wish to cancel from the order list.
- Click “Cancel”
Press the cancel button next to the product. A confirmation message will appear.
- Check your refund method
Refunds are usually processed back to Noon Pay, your card, or your original payment method.
Time needed: 2–3 minutes.
Noon Contact & Support
- Email: [email protected] (KSA/UAE), [email protected] (Egypt)
- Phone: 8001160210 (KSA), 80038888 (UAE), 16358 (Egypt)
- Social Media: Facebook, Twitter, Instagram, LinkedIn
For online shoppers in Saudi Arabia, staying connected is essential. See our guide to Visitor SIM Card Packages in Saudi Arabia.
FAQs
A. Yes, Noon delivers across Saudi Arabia, with same-day and next-day services in major cities.
A. Noon is a regional company backed by Saudi Arabia’s Public Investment Fund (PIF) and Emaar. Its headquarters are in Riyadh.
A. Yes, Noon has an app on iOS and Android for browsing, ordering, and tracking deliveries.
A. Yes, Noon is widely used in Saudi Arabia with secure payments, refunds, and customer support.
Conclusion
Noon has grown into a reliable online store for Saudi shoppers. With multiple payment methods, locker pickups, fast delivery, and clear refund policies, it offers a practical way to shop for electronics, fashion, groceries, and more in 2025.
DISCLAIMER: This blog post is intended solely for informational purposes. While we strive to ensure the information provided is accurate, up-to-date, and well-sourced, we cannot guarantee its completeness or absolute accuracy. All images, videos, and logos featured on this page are the property of their respective owners. We make every effort to provide proper credit and references. If you are the rightful owner and would like your image, video, or logo removed, please contact us.
Vania Ali is a dentist by profession and a passionate blogger at Saudi Scoop. With a love for writing and exploring new places, Vania shares insightful content that informs and inspires readers while embracing the thrill of travel.
