You went to a particular online shopping store site, but multiple tabs in your brain opened while scrolling through. A pair of shoes to go with, some jewelry, oh, jewelry reminded you of a cover for your phone.
Not just that, now even your sofa could use some new cushions. It can be so frustrating, right? We get it.
A hundred things don’t necessarily mean a hundred websites, too. You can have everything you need under one link and in just one tab.
Table Of Content
- Over a hundred problems, One solution, Noon!
- How long does Noon take to deliver?
- How much does Noon charge to ship?
- United Arabi Emirates (UAE)
- Kingdom of Saudi Arabia (KSA)
- How do I pick up a noon order for free?
- Where can I complain about Noon?
- How do I get a refund from Noon?
- Can I cancel my order at Noon?
Over a hundred problems, One solution, Noon!
Noon is a home-grown joint venture & marketplace that deals in various products on an E-commerce platform.
Quickly discover & shop your favorite products from a secure, trusted top retailer. Moreover, Noon supports local businesses alongside consumers, accelerating the digital economy.Â
Where is Noon based?
Noon has its headquarters in Riyadh, KSA. Currently, Noon is catering to the Middle East and aiming to become the number one online retailer in the region with its services.
Where does Noon work?
The launch of consumer platforms in UAE & Saudi Arabia was held by Noon in December 2017. Soon after, they debuted in Egypt in February 2019.
Who does Noon ship to?
Currently, Noon only ships orders to KSA, UAE & Egypt.
How long does Noon take to deliver?
The Noon offers same-day and next-day delivery for some express items that can be shipped.
During the purchase, the items will be labeled so you can be notified if they are available for same-day or next-day delivery. During checkout, there will be options available.Â
Noon does not deliver on Friday.
How much does Noon charge to ship?
Noon is currently unavailable to offer same-day and next-day delivery services in all the cities.
Here are, as follows, the eligible ones;
United Arabi Emirates (UAE)
Dubai
Same-day delivery is available for certain express items.
The order must be placed between 12 AM and 12 PM on the same day.
Delivery fees:
For VIP members, noon express orders over 100 AED get FREE same-day delivery.
While up to 100 AED, pay an 8 AED delivery fee.
For non-VIP members, there is a delivery fee of 20 AED.
Sharjah & Abu Dhabi
Same-day delivery isn’t available yet.
However, next-day delivery is possible when the orders are placed between 12 AM and 5 PM.Â
Delivery fees:
The next-day delivery fee for these cities is 14 AED.
Kingdom of Saudi Arabia (KSA)
Riyadh & Jeddah
Same-day delivery is available for certain express items.
The order must be placed between 12 AM and 12 PM on the same day.
Delivery fees:
VIP members pay a delivery fee of 10 SAR, and for non-VIP members, it’s 20 SAR.
Makkah
Same-day delivery isn’t available yet.
However, next-day delivery is possible when the orders are placed between 12 AM and 2 PM.Â
Delivery fees:
The next-day delivery fee for these cities is 12 SAR.
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How do I pick up a noon order for free?
Noon Collect is an exclusive, innovative idea that lets you pick up your orders from lockers securely and conveniently.
The lockers are temporary storage places from where you can self-collect your shipment.
How does it work?
While checking out, select ‘Add a New Address’ and pick the most convenient nearby Noon collect destinations using Noon Locker to avoid the delivery fee.
You’ll receive an SMS and email pin when your shipment arrives. Use that pin or barcode to unlock and retrieve your order.
*Please note the item stays in the locker for up to 5 days. If not picked, it is returned to Noon, and the amount is refunded to you through the payment source used.
Where can I complain about Noon?
Noon believes in making an enjoyable online shopping store experience for all its consumers and retailers. So they offer various ways to get in touch with them.
- Via Email
- For KSA & UAE, you can reach them at [email protected]
- For Egypt, you can reach them at [email protected]
- Via Phone
- Call 80038888 for UAE,
- Call 8001160210 for KSA,Â
- 16358 for Egypt.
How do I get a refund from Noon?
Customer-friendly service is Noon’s specialty. Their flexible returns & refund policies make it easier for buyers to trust and buy.
- In case of damaged or wrong product delivery, the refund is processed along with any shipping incurred.
- If you have a change of mind before shipping, kindly notify us by phone or email. The credit, along with the shipping, will be refunded.Â
- In case of a change of mind after shipping, a return will be made within 15 days in the original retail packaging.
- If the order is received on COD, Noon will send the refund to Noon store credits. Those store credits can be used on a new order or transferred to your bank account.
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Can I cancel my order at Noon?
It’s just as easy as logging into your noon account during the confirmation of the order or under preparation. A list of all ordered items will appear, each with an option to click and cancel.
From the discussion: Noon has created ease in the online shopping store experience.
An E-commerce destination with leading brands and various products, like home sales, men’s & women’s fashion, baby products, electronics, beauty, etc.
It’s a secure platform with 24-hour customer service, easy payment methods, various refund options, fast deliveries, and competitive prices.
No need to visit multiple websites; shop in one place! Save time & delivery fees.
Happy shopping!
