You went to a particular online shopping store site, but multiple tabs in your brain opened while scrolling through. A pair of shoes to go with the cover for your phone, or maybe some jewelry. In fact, jewelry made from Saudi Gold is world-renowned.
Not just that, now even your sofa could use some new cushions. It can be so frustrating, right? We get it.
A hundred things don’t necessarily mean a hundred websites too. You can literally have all that you need under one link and in just one tab. From buying the best mobile phones to sportswear to your outing necessities, all under one banner, Noon.
Table Of Content
- Over a hundred problems, One solution, Noon!
- How long does Noon take to deliver?
- How much does noon charge to ship?
- United Arabi Emirates (UAE)
- Kingdom of Saudi Arabia (KSA)
- How do I pick up a noon order for free?
- Where can I complain about Noon?
- How do I get a refund from Noon?
- Can I cancel my order at Noon?
How does Noon Work?
Over a hundred problems, One solution, Noon! Noon is a home-grown joint venture & marketplace that deals in various products on an E-commerce platform.
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Quickly discover & shop your favorite products from a secure, trusted top retailer. Moreover, Noon supports local businesses alongside consumers, accelerating the digital economy. Even more, this has led to the Saudi Government increasing digital economic ties with its neighbors.
Where is Noon based?
Noon has its headquarters in Riyadh, KSA. Currently, Noon is catering to the Middle East and aiming to become the number one online retailer in the region with its services.
Where does Noon work?
Noon launched its consumer platform in Saudi Arabia and UAE in December 2017. Soon after, Noon launched a campaign in Egypt too in February 2019.
Who does Noon ship to?
Currently, Noon only ships orders to KSA, UAE & Egypt.
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How long does Noon take to deliver?
The Noon offers same-day and next-day delivery for some express items that can be shipped.
During the purchase, the items will be labeled to notify you if it’s available for same-day or next-day delivery. During the checkout, there will be options available to choose from.
Noon does not deliver on Friday.
How much does noon charge to ship?
Noon is currently unavailable to offer same-day and/or next-day delivery services in all the cities.
Here are as follows, the eligible ones;
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Kingdom of Saudi Arabia (KSA)
Riyadh & Jeddah
To avail of the same-day delivery for certain express items.
The order must be placed between 12 AM and 12 PM of the same day.
VIP members pay a delivery fee of 10 SAR, and for non-VIP members, it’s 20 SAR.
Same-day delivery isn’t available yet.
But next-day delivery is possible when the orders are placed between 12 AM and 2 PM.
The next-Day delivery fee for these cities is 12 SAR.
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United Arabi Emirates (UAE)
To avail of same-day delivery for certain express items, the order must be placed between 12 AM and 12 PM of the same day.
For VIP members, noon express orders over 100 AED get FREE same-day delivery.
While, up to 100 AED, pay 8 AED of delivery fee.
For Non-VIP members, there is a delivery fee of 20 AED.
Sharjah & Abu Dhabi
Same-day delivery isn’t available yet.
But next-day delivery is possible when the orders are placed between 12 AM and 5 PM.
The next-Day delivery fee for these cities is 14 AED.
How Do I Pick Up a Noon Order For Free?
Noon Collect is an exclusive innovative idea that lets you pick up your orders from lockers securely and conveniently.
Noon lockers are temporary storage places from where you can self-collect your shipment.
How To Pick My Order With Noon Collect?
While checking out, select the option to ‘Add a New Address’ and pick the most convenient nearby Noon collect destinations.
You’ll receive a pin via SMS and/or email when your shipment arrives. Use that pin or barcode to unlock and retrieve your order.
Read in detail about Noon Collect in our article covering its features and guide.
*Please note the item stays in the locker for up to 5 days. If not picked, it is returned to Noon, and the amount is refunded to you through the payment source used.
Where can I complain about Noon?
Noon believes in making an enjoyable online shopping store experience for all its consumers and retailers. So they offer various ways to get in touch with them.
- Via Email
- For KSA & UAE; you can reach them at [email protected]
- For Egypt; you can reach them at [email protected]
- Via Phone
- Call 80038888 for UAE,
- Call 8001160210 for KSA, and
- 16358 for Egypt.
- Via Socials
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How do I get a refund from Noon?
Customer-friendly service is Noon’s specialty. Their flexible returns & refund policies make it easier for buyers to trust and buy.
- In case of damaged or wrong product delivery, the refund is processed along with any shipping incurred.
- In case of a change of mind before shipping, kindly notify us through a call or email. The credit, along with the shipping, will be refunded.
- In case of a change of mind after shipping, a return is to be made within 15 days in the original retail packaging.
- If the order is received on COD, Noon will send the refund to Noon store credits. Those store credits can be used on a new order or can be transferred to your bank account.
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Can I cancel my order at Noon?
Just as easy as logging into your noon account during the confirmation of the order or under preparation. A list of all ordered items will appear, each with an option to click and cancel.
Take from the discussion; Noon indeed has created ease in the online shopping store experience.
An E-commerce destination with leading brands and various products, like home sales, men’s & women’s fashion, baby products, electronics, beauty, etc.
It’s a secure platform with 24-hour customer service, easy payment methods, various refund options, fast deliveries, and competitive prices.
No need to visit multiple websites; shop in one place! Save time & delivery fees.